Support and Contact Us

VMware by Broadcom Support

Broadcom Support

End User Computing Support

VMware by Broadcom TAM Support

OARnet customers receive Broadcom Technical Account Manager (TAM) post-sale support at no additional cost. Broadcom TAMs deliver access to VMware experts and tools to help optimize the performance of your implementation. This service includes complimentary Health Analysis and Best Practice Review, Product Information, Upgrade Planning, Support Escalations, Broadcom Portal Permissions and monthly newsletter.

Your Broadcom TAM team can be reached at The team consists of multiple TAMs (Aaron Ellis, Arron King, David Ralston and Marshall Cline) and works as a group to cover all of OARnet.


Skyline is a self-service and hybrid cloud offering that proactively identifies potential issues and provides resolution guidance. It is available at no additional cost with active Production SnS level support. Skyline will help you avoid problems before they occur and reduce support request time to resolution.  

Contact your Broadcom TAM team:

New Sales Opportunities and Contract Support

Brian Hurd • • 540-818-2303

OARnet Client Services Support

Please reach out to a VMware by Broadcom representative with OARnet at for assistance with:

  • Account management
  • General inquiries
  • Order submission process or questions
  • Invoicing and billing
  • Portal permissions requests

Carahsoft Quote Request and Price Inquiries

OARnet has contracted with Carahsoft to support quote requests.

You may contact Carahsoft directly to request a quote at: • 888-662-2724.