Support and Contact Us

VMware by Broadcom Support

OARnet clients receive VMware’s highest level of support–Production Support & Subscription (SnS).

VMware Workspace ONE (formerly AirWatch) Support

VMware Education Support

VMware TAM Support

OARnet customers receive VMware Technical Account Manager (TAM) post-sale support at no additional cost. VMware TAMs deliver access to VMware experts and tools to help optimize the performance of your implementation. This service includes complimentary VMware Health Analysis and Best Practice Review, Product Information, Upgrade Planning, Support Escalations, VMware Portal Permissions and monthly newsletter.

Contact your TAM directly if assistance is needed for escalation:

New Sales Opportunities and Contract Support

Brian Hurd • • 540-818-2303

OARnet Client Services Support

Please reach out to a VMware representative with OARnet at for assistance with:

  • Account management
  • General inquiries
  • Order submission process or questions
  • Invoicing and billing
  • Portal permissions requests

Carahsoft Quote Request and Price Inquiries

OARnet has contracted with Carahsoft to support quote requests.

You may contact Carahsoft directly to request a quote at: • 888-662-2724.

Other Resources